Privacy Policy

Information We Collect

We collect the following information when you use Listing Pro AI:

• Account information: Your name and email address when you subscribe
• Payment information: Processed securely by Stripe — we never store your card details
• Property information: Details you submit through our intake form to generate your listing (property type, location, features, tone preference)
• Usage data: Pages visited, time on site, and clicks — collected via Google Analytics
• Communications: Emails you send to hello@listing-pro.ai

How We Use Your Information

• To generate your AI-written listing description and deliver it to your email
• To process your subscription payment through Stripe
• To send you service emails (welcome, trial reminders, receipts)
• To respond to your support requests
• To improve our service and fix issues
• To track referrals through our affiliate program (Rewardful)

How We Share Your Information

We do not sell, trade, or rent your personal information. We share data only with the following service providers who help us operate the business:

• Stripe — payment processing
• Anthropic — AI listing generation (property details are processed to generate your listing)
• Zapier — workflow automation
• Google — analytics and email (Google Workspace)
• Typeform — intake form
• Rewardful — affiliate tracking

All service providers are required to handle your data securely and in accordance with applicable law.

Data Retention

We retain your account information for as long as your subscription is active and for 12 months after cancellation for accounting purposes. Property details submitted through the intake form are retained for 90 days then deleted. You may request deletion of your data at any time by emailing hello@listing-pro.ai.

Cookies

Our website uses cookies for the following purposes:

• Analytics: Google Analytics uses cookies to track site usage (anonymized)
• Affiliate tracking: Rewardful uses cookies to track referrals (90-day duration)

You can disable cookies in your browser settings. Disabling cookies will not prevent you from using our service but may affect affiliate tracking.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing emails at any time using the unsubscribe link
• Cancel your subscription at any time through your billing portal

To exercise any of these rights, email us at hello@listing-pro.ai.

Security

We use industry-standard security measures to protect your information. Payment data is handled exclusively by Stripe, which is PCI DSS compliant. We do not store payment card information on our servers.

Children's Privacy

Listing Pro AI is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email. Your continued use of the service after changes are posted constitutes acceptance of the updated policy.

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